L’integrazione multicanale non è prerogativa delle imprese del commercio. Anche chi si occupa di servizi può, grazie al digitale, aumentare la propria offerta e rispondere così in modo più puntuale alle esigenze dei clienti. Il service per eventi Ds Solutions lo dimostra: “Conta che la nostra organizzazione interna riesca a fornire lo stesso livello di servizio sia online che in presenza”
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